Laing O’Rourke
Laing O’Rourke impressed judges with their people‑centred transformation focused on creating a unified quality community across a complex, project‑based, multi-site business.
By clarifying roles and their connection to the bigger picture; developing career pathways through a career toolkit; and investing in early careers via dedicated quality apprenticeships for the first time last year, the business has strengthened recruitment, development and retention. Structured mentoring, and engagement forums have increased confidence and consistency, positioning quality as a recognised and sustainable professional pathway across the organisation.