After graduating from university, Mike began a career in operations and general management, gaining experience in a number of UK and US-based multinational organisations.
During this period, Mike led the implementation of organisational change, Lean Six Sigma continuous improvement, and business process improvement programmes.
Latterly, he served as Managing Director of Oakland Group, a leading quality and operations consulting service provider, where he oversaw the transformation of the organisation and saw the introduction of data and analytics capabilities to augment the consulting offers.
As an expert in quality and operations management, Mike has run long-term assignments in a range of large global manufacturing, service and public sector organisations. He is a regular speaker on management issues, and an author of e-books, print books, papers and articles. He has a first degree in Engineering and a postgraduate MBA. Mike is also proud to be a Chartered Quality Professional and has served on the Board of Trustees of the CQI. He was a founder member of the Oakland Institute for Business Research and Education and has won an award for his research work.
